Establishment of research goals, script writing, and methodologies to draw out reliable and actionable findings.
Organization and execution of user interviews and research report to inform designs.
Testing in-app workflows with users using interactive prototypes to reveal pain points prior to development.
Research doesn't stop once you have an MVP. The best SaaS companies keep users at the center of their design process, conducting ongoing research to ensure they consistently exceed user expectations and stay ahead of the competition.
We leverage structured user interviews, usability tests on interactive prototypes, and feedback from the market to inform UX efforts. It's all about learning, iterating, and testing to create a product users love!
We start with strategy, identifying questions that need answers so we can select the right UX research methods.
We plan the logistics for research activities alongside your team, such participant recruitment and research roles.
We carefully craft a script that will draw out actionable insights while being careful to not lead the participant or bias the data.
Using screens we've built in Figma, we create clickable prototypes to use in task-based usability sessions.
We team up to facilitate and take notes on user interviews, usability tests, and other participant-based research.
After synthesizing research data into relevant insights, we report out findings to your team and record them for future reference.
The journey together starts with a simple first step. Send us a message - tell us a little bit about your project, your ideas, your dream - and we’ll be on our way to making it a reality.